Orlando Student Consumer Information

Welcome to South University's Orlando Campus

Here you'll find the information you need to become an informed consumer of a South University education. This page includes financial aid facts and forms; information from our Student Services and Career Services departments; and academic information, including course information, textbook lists, and academic catalogs.

South University will also provide any specific consumer information documents or reports upon request in writing. To receive a copy, please send a written request to the Financial Aid Office and allow the staff 24 hours to process your request and send the requested information to you.

If you are thinking about attending South University's Orlando campus, go to our campus location page where you can learn about our campus.

If you are a current student, you can log in to the student portal.

Financial Aid Facts

At South University, Orlando financial aid is available to those who qualify. We're here to help you understand what you need to know to fund your education. If you want to speak with someone in person, please contact a financial aid representative at 1.800.846.1472.

Net Price Calculator (NPC)

If you are a first-time college student and plan to attend full time, please visit our Net Price Calculator to get an early approximation of your potential costs to attend South University, Orlando. All financial results are only an approximation based on the information you supply and cannot be considered an actual award. To be considered for federal or state (if applicable) financial aid, you must complete the Free Application for Federal Student Aid (FAFSA). The calculator is not intended for transfer, readmitted, international, graduate, part-time or continuing students.

Financial Aid Changes

Every year, many of the federal aid policies, practices, and awards are up for review and approval by the federal government. The government also maintains the right to modify all federal aid policies at any time during the year should there be budgetary or regulation issues that need to be addressed immediately. Starting with the new financial aid award year that begins officially on July 1 each year, the attached document highlights the pending changes in financial aid awarding and policy. The Financial Aid Office will be able to answer any specific questions regarding how these changes might or might not affect you and your financial aid award for the coming school year. Please refer to the Federal Student Aid website for additional information.

The following links will help you find the information you need to finance your education.

Types of Financial Aid

Financial aid information is published online and is available in print upon request. Read our financial aid guide for more information.

Professional Judgment

Professional judgment allows the University to exercise discretion to accommodate special or unusual circumstances, with respect to some aspects of financial aid eligibility and funding. Professional judgment allows the University to treat a student individually when the student has special or unusual circumstances not sufficiently addressed by standard procedures.

Special or unusual circumstances are conditions that apply to an individual student, not a class of students. The University does not have any categories of circumstances that apply automatically to students in those circumstances.Below are some examples of the circumstances that may be considered.

Special circumstances may be due to:

Change in employment status, income, or assets
Change in housing status (e.g., homelessness)
Tuition expenses at an elementary or secondary school
Medical, dental, or nursing home expenses not covered by insurance
Child or dependent care expenses
Severe disability of the student or other member of the student’s household
Other changes or adjustments that impact the student’s costs or ability to pay for college

These are common situations, but this is not an exhaustive list.

Unusual circumstances may include:

Human trafficking, as described in the Trafficking Victims Protection Act of 2000 (22 U.S.C. 7101 et seq.)
Legally granted refugee or asylum status
Parental abandonment or estrangement
Student or parental incarceration
Unaccompanied homeless youth

Unusual circumstances DO NOT include:

Parents refusal to contribute to the student’s education
Parents will not provide information for the FAFSA or verification
Parents do not claim the student as a dependent for income tax purposes
Student demonstrates total self-sufficiency

In all cases, a student or parent must request special consideration through professional judgment due to special or unusual circumstances. The student/parent must request such consideration in writing and provide the necessary dated supporting documentation to assist the institution in evaluating the circumstance for approving or denying the request. This documentation can be completed with the assistance of the student's financial aid advisor to ensure students and parents understand the requirements for each specific scenario.

Student Lending Code of Conduct for Education Loans

To download a PDF of our student lending code of conduct for education loans, please click here.

Financial Literacy

We encourage you to visit iGrad for information and guidance on improving your financial knowledge. We strongly encourage our students to utilize iGrad's full library of resources including their updated short video presentations, relevant current articles on a wide array of financial topics, calculators, games, and a job search function. All of these resources will provide valuable tips and lessons for understanding financial aid and for managing all of your finances wisely. Some of the topics covered include financial aid processes and awards; paying for college; time management; credit management; preparing for life after college; and personal finance tips for undergraduate, graduate, and professional students.

Loan Repayment Estimator

Please visit the Federal Student Aid website here for access to valuable loan calculators to get an idea of what your monthly loan payment might look like, depending on the repayment plan you choose. When it comes time to repay your loans, we suggest a plan that allows you to pay off your loans the fastest. Remember, the longer you take to pay off your loans, the smaller your monthly payment, but the more you will pay back in total dollars. Not all loans are eligible for all repayment plans. Private loan repayment plans are at the discretion of the lender. Please contact your Student Financial Aid Advisor if you have any questions.

Federal Direct Loan Repayment Plans

Depending on your overall federal loan amount that you need to repay along with your current financial situation, there may be different repayment options available to you. This federal resource will provide all of the information you need to be better informed of your repayment options for your federal loans. Options may include, Standard, Extended, Income Contingent and Income Based repayment plans, depending on your situation. Not all plans are available to all students. While we typically suggest choosing a plan that repays your loan the fastest, generally the Standard plan, the Income Based and Income Contingent plans might be best for you right now. If you have further questions, please contact a Student Financial Aid Advisor at the school for assistance. Please know that the federal government has the right to change the terms of each plan at any time, including eliminating and adding plans. Students also have the right to change plans, per federal regulations, as needed.

Entrance (Initial) Counseling for Student Loan Borrowers

Before receiving a student loan, first-time borrowers must complete an entrance counseling session. This quick and easy interactive counseling session provides useful tips and tools to help you develop a budget for managing your educational expenses and helps you to understand your loan responsibilities. This entrance counseling session can be found on the Federal Student Aid website.

Exit Counseling for Student Loan Borrowers

Direct loan exit counseling will explain your rights and responsibilities as a direct loan borrower. Exit counseling information is also located on the Federal Student Aid website. You will need to have your Social Security number and your FSA ID ready in order to log into this portion of the site.

Financial Aid Cost of Attendance

The financial aid office uses an estimate of direct and indirect costs to determine how much financial aid a student may be eligible for. Direct costs include tuition, fees, some books and supplies, and institutional housing. Indirect costs include estimates of other living expenses, transportation and personal expenses. Examples of the cost of attendance estimates used can be found by clicking here.

National Student Loan Data System (NSLDS)

When a borrower receives a federal loan or a Pell grant, the information must be submitted to the National Student Loan Data System (NSLDS). Information in NSLDS is accessible to schools, lenders, and guarantors that are authorized users of the data system. Students are also able to log in and access all of their federal loan and Pell grant information by clicking here. Students will need to have their FSA ID in order to access their information.

State Grant Assistance

South University, Orlando participates in eligible Florida state grant/aid programs. See http://www.floridastudentfinancialaid.org for potential programs and further information.

Each year, higher education institutions in Florida are required by the Florida legislature to post their Effective Access to Student Education (EASE) metrics reported to the Office of Student Financial Assistance on the institution’s website. The report includes statistical data such as access rate, affordability rate, graduation rate, retention rate, and postgraduate employment and continuing education rate.

Student Loan Information Published by the Department of Education

Additional information about financial aid, including your specific loan information, can be found by visiting the Federal Student Aid website.

U.S. Military Education Benefits

We are committed to helping you—our military service members, veterans and your families—understand the financial investment you are making by pursuing a postsecondary education, along with helping you to understand and uncover the financial aid options for which you may be eligible. Our Military Financial Aid Guide provides a summary of the most common military education benefits, including links to the federal sites for more detailed information.

In addition, the guide describes the College Financing Plan that will be provided to you to assist you as you make the important decision to continue your education. A personalized College Financing Plan will be created for you in accordance with the Principles of Excellence as outlined in Executive Order 13607. For illustrative purposes, please review the College Financing Plan template prescribed by the Department of Education to participating schools; your Financing Plan will follow this format.

South University offer qualifying military students numerous military education benefits that can help you acquire the knowledge and skills you need to put your passion to work in business, health care, legal, criminal justice, and creative arts fields. The Military Student Loan Benefits document provides you with an overview of the special benefits and repayment options for your student loans available from the U.S. Department of Education and the U.S. Department of Defense.

If you served on active duty, you might be eligible for education benefits offered by the Department of Veterans Affairs. For example, the Post-9/11 GI Bill provides financial support for educational and housing expenses to individuals with at least 90 days of aggregate service after September 10, 2001, or individuals discharged with a service-connected disability after 30 days. You must have received an honorable discharge to be eligible for the Post-9/11 GI Bill.

If you are currently serving in the military, you may be eligible for funding offered through the Department of Defense Tuition Assistance program. Check your eligibility status and the amount for which you qualify with your military service branch prior to enrolling.

If you are the spouse or child of a service member who is serving on active duty Title 10 orders in the pay grades of E1-E5, O1-O2, or W1-W2, you may be eligible for financial assistance from the Department of Defense for education, training, and/or the occupational license and credentials necessary for a portable career.

If you are the spouse or child of a service member, you may be eligible for transfer of the service member's Post-9/11 GI Bill benefits to you. For more information on these benefits, visit www.gibill.va.gov.

To learn more about educational benefits for military personnel and veterans, please begin with our military pages here.

The College Financing Plan Web Page

The College Financing Plan is designed to simplify the information that prospective students receive about costs and financial aid so they can easily compare institutions and make informed decisions about where to attend school. Further information on the Financing Plan can be accessed here.

Resolving Disputes

If you have tried to resolve a dispute about your Federal Student Aid and you have not been able to do so, you may need to contact the Federal Student Aid Ombudsman Group of the U. S. Department of Education.
By phone: 877-557-2575
By fax: 202-275-0549
By U.S. mail: U.S. Department of Education FSA Ombudsman Group, 830 First Street NE, Fourth Floor, Washington, DC 20002
Online: https://studentaid.gov/feedback-center/

Academics

At South University, Orlando our graduate and undergraduate academic programs are designed to help you develop skills that are vital to professional achievement.

The following links provide you with the information you need to understand what programs we offer, how our schools are accredited, and how much it will cost to attend our school so you can make the right decision about your education.

Refund Policy, Requirements for Withdrawal, and Return of Title IV (Federal) Financial Aid

To find more information regarding our refund policies, click here.

Academic Program Cost Sheet

Information for the cost of each program can be found in our undergraduate Program Cost Sheet.

Academic Programs/Educational Programs

Review the courses we offer by checking out our program pages or our Academic Catalog.

Additional information can be found in our Student Handbook.

Facilities

To find out more about our library and classrooms, explore our catalog.

Faculty

Our faculty provide a nurturing atmosphere for our students where teaching methods are geared toward the success of our students. To learn more about our faculty, see our Academic Catalog.

Credit

Transfer of Credit policies can be found by clicking here.

Accreditation and Licensing

Information regarding accreditation and licensing can be found in our catalog. If you would like to review the official accreditation and licensing documentation, they can be found in the President's office.

Privacy of Student Records – Family Educational Rights and Privacy Act (FERPA)

To find out more about your rights as a student, including the rights and procedures relating to your right to view your education records, click here.

Student Diversity

Information regarding student diversity can be found in our Student Diversity document.

Program Improvements

From time to time, it is important for academic programs to make improvements to their curriculum or teaching style to stay in line with industry standards and changes. For information on all program changes and plans for improvement, please download this document to see what the current plans might be to improve any academic program at this location.

Satisfactory Academic Progress (SAP)

With specific guidance from our accrediting bodies and the federal government, the school has established a mandatory Satisfactory Academic Progress (SAP) policy to help provide guidelines for students in maintaining their academic progress toward completion of a degree. Failure to comply with the established SAP policy could result in a loss of financial aid eligibility along with eventual academic probation and dismissal. Please be aware that dropping courses, reducing course load and failing courses will negatively affect your academic progress. The school has established periodic checkpoints to monitor student progress and to provide early intervention and corrective measures when appropriate. It is the student's responsibility to be aware of and understand the current SAP policy, which is available in the school catalog. Please contact your student academic advisor with any questions regarding the policy or to review your current academic standing.

Articulation Agreements

Many students have previous education experiences and may have earned credits at other institutions. We are providing a listing of the articulation agreements that we have entered into with other institutions that describe the courses that may transfer into program(s) at this campus. Articulation agreements are developed to identify what specific courses (please note that sometimes there are also minimum grade requirements) will transfer into specific programs at this campus from other institutions under the circumstances described in the actual articulation agreements. An articulation agreement by itself does not mean every course will transfer into a program at this campus.

It is at the discretion of the receiving institution (campus) as to which credits will or will not be accepted for transfer. The student should review the articulation agreement to make sure they understand whether courses they wish to transfer in are included in the articulation agreement. Please contact a campus admissions representative, registrar or an academic advisor with any questions or for more detail on specific articulation agreements or to review the actual articulation agreement.

Students should understand that articulation agreements may be modified or eliminated by either the sending or receiving campus.

Orlando Campus Articulation Agreements:

COMPU MED VOCATIONAL CAREERS

Textbook Lists

A list of text books for the courses we offer can be found by clicking here.

Cash Management Contracts

South University's Online Program utilizes a third-party servicer, BankMobile Disbursements, a technology solution powered by BMTX, Inc., to provide stipends to our eligible students. Under the Title IV cash management regulations, institutions are required to publicly disclose any contract that governs a cash management arrangement, as well as information about the costs incurred by students who elect to use a financial account offered under this arrangement. To view this contract and addendum, please visit: https://www.vibeaccount.com/swc/doc/landing/c6q5412c294qdn2c50p6. For a schedule of costs that may be incurred by the student, please refer to https://www.vibeaccount.com/studentaccount/feeschedules.do.

Eligible students are required to log into their profile on the BankMobile Disbursements web site and select their preferred stipend delivery method. The major features and assessed fees for each stipend delivery method, as well as the terms and conditions for selecting a financial account with the third-party servicer, may be found on the BankMobile Disbursements website. For more information about BankMobile Disbursements, visit this link: https://disbursements.bmtx.com/refundchoices/.

For information regarding mean and median costs incurred by a BankMobile Vibe student checking accountholder and any students who had an open Vibe account under the contract during the prior award year, please refer to the BMTX, Inc. Student Financial Account Fee Data and Monetary/Non-Monetary Considerations document. This document also provides information regarding monetary and non-monetary considerations paid by South University to BMTX, Inc., under the contract during the prior award year.

Student Services

Jeanne Clery Disclosure of Campus Security Policy

At South University, Orlando, we take issues surrounding your health and safety very seriously. Information about our school security policies, crime statistics, crime logs, fire safety policies, fire statistics, and fire log can be found in our crime report.

Sexual Assault Awareness and Prevention Training

We are providing this training program to educate students, faculty, and staff about Title IX of the Education Amendments of 1972, the Violence Against Women Act (VAWA), and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

This training provides information on several topics relevant to college life: sexuality, sexual violence prevention, dating/domestic violence and stalking prevention, bystander intervention, and discrimination prevention.

The training also provides resources for reporting and resolving violence. Our schools prohibit the crimes of dating violence, domestic violence, sexual assault, and stalking. These crimes will not be tolerated and will result in sanctions up to and including expulsion.

Florida Sexual Offender Notification

In recognition of our commitment to Florida's "Protecting Our Children from Sexual Predators Act," please be advised that the Florida Department of Law Enforcement (FDLE) maintains a sexual predator and sexual offender registry website, which can be located at: https://offender.fdle.state.fl.us/offender/sops/home.jsf. The FDLE compiles and provides the information on that website for public access pursuant to Florida law. In addition, the FDLE Registration & Compliance Unit also maintains a toll-free number, 1-888-357-7332, which provides access to the same public information. If you have questions or concerns about this law, please contact the Dean/Director of Student Affairs.

Disability Services

Information regarding our disability services can be found by clicking here.

Security Alerts

In the event of an emergency, our alert system will be enabled where timely information and instruction regarding the status of the emergency will be provided. Students can also receive emergency messages via email, mobile phone, home phone, and text messaging directly to the communication device of each recipient's choice. Students simply need to update their personal profile in their Student Portal to begin receiving emergency messages.

Voter Registration for Students

United States citizens who are of voting age can find voter information specific to their state of residence while attending school by clicking here.

Vaccination Policy

Our vaccination policy can be found by clicking here.

Drug and Alcohol Policies

Policies regarding drug and alcohol use can be found by clicking here.

Copyright Infringement Policies and Sanctions

Policies regarding copyright infringement and sanctions regarding violation of those policies can be found by clicking here.

Loan Calculators

Loan Repayment Estimators

If you will be utilizing student loans to help pay for your education, we have provided a few loan calculators as helpful resources to get an idea of what your loan repayment options and amounts might be. All results are estimates based on information that you will provide and cannot be considered an offer or promise of any kind as to your actual loan repayment amounts. Loan amounts, interest rates, repayment plans and the length of repayment can all change and all will affect the actual monthly payment amount you may need to make along with your total amount repaid at the end of your loan terms.

Graduate Employment Statistics

Graduate Statistics

The Career Services Department partners with students and graduates to seek appropriate employment during all stages of your education. To find out more about our employment statistics, including placement rates and average salaries, download our graduate employment statistics. When there, please make sure to have the right campus location and to select your program of choice.

Outside Resources

The College Scorecard Website

The College Scorecard website is a planning tool and resource to assist prospective students and their families as they evaluate options in selecting a school. It can be found here.

The College Navigator Website

A consumer tool that provides school information to include tuition and fees, retention and graduation rates, use of financial aid, and student loan default rates; it also features a cost calculator and school comparison tool. The College Navigator is located here.

The Paying for College Web Page

The Paying for College web page can be used by prospective students to enter the names of up to three schools and actual financial aid award information and receive detailed financial information on each school. The tool can be accessed here.

State Contact Information for Student Complaints

Please click here for state consumer complaint contact information.

Student Success

Graduation/Completion Rates

The Student Right to Know Act as regulated by the Department of Education requires the publishing of graduation/completion rates.

Annual Retention Rates

For information on our annual retention rates, please click here.

Cohort Default Rates

For information on cohort default rates, please click here. Cohort default rates help to measure the percentage of students within a specific cohort who enter into repayment on federal student loans within a specific timeframe. The United States government releases official data once per academic year, with the new rates scheduled to be released in September of this year. Please contact your Student Financial Services professional with questions regarding these rates.

Licensure Pass Results

Some programs either require or suggest that students pass licensing exams in order to move forward in their chosen field and career. For more information on specific requirements, test information, location, and dates, please speak with your Academic Advisor. The most recent Licensure Pass Results for some of our programs can be found here.